Careers

Be a Part of the Nutters Team

At Nutters Everday Naturals, our vision is to become the first-choice retailer for natural specialty and wellness products. We are committed to fostering a healthier world by providing high-quality, sustainable solutions that support individuals in achieving their wellness goals. If you are driven by a passion for health, wellness, and helping others lead their healthiest life—naturally—we invite you to explore our current career opportunities below.

Sales & Education Development Manager (Head Office Role)

REPORTS TO: PRESIDENT

The Sales & Education Development Manager plays a pivotal role in supporting the company’s vision of becoming the first-choice retailer for natural specialty and wellness products. The purpose of this position is to assist stores in effectively serving their customers with an exceptional range of vitamins, supplements, and personal care items. This role will drive customer satisfaction, wellness education, and sales growth across the stores, ensuring that customers receive the highest quality products and guidance for their health and personal care needs. The individual will have strong experience and understanding of the natural health, wellness and personal care industry.

Core Accountabilities:

In-Store Customer Experience: Support stores in delivering a customer-first approach to wellness, ensuring associates can confidently recommend and guide customers through the selection of vitamins, supplements, and personal care products. Accomplish this by working with brands and stores to improve education, in-store events and sales approaches to improve our customer experience. Focuses on supplements and personal care. Oversee the execution of in-store events and marketing initiatives to boost customer engagement and increase sales in the wellness category.

Product Expertise & Merchandising: Develop and implement merchandising strategies to highlight top-tier wellness and personal care products, making stores a destination for natural health solutions.Ensure that products are well-stocked and presented in an appealing manner, creating an inviting shopping experience for customers looking for natural wellness and personal care products. Stay updated on industry trends and bring innovative natural wellness products into stores to meet evolving customer needs.

Sales Growth & Performance Analysis: Drive category growth for supplements and personal care products by identifying sales and industry trends, optimizing product placement, and ensuring stores are meeting sales targets. Analyze data to adjust strategies for improving store performance in the wellness and personal care categories. Develop and implement corporate wellness initiatives to ensure all stores are aligned with the company’s vision of becoming the first-choice retailer for natural and wellness products. Partner on the execution of in-store promotions and marketing campaigns to boost customer engagement and increase sales in the wellness category.

Wellness & Brand Education: Facilitate education with in-store Advisors on product knowledge, sales techniques, and customer service related to the supplements and personal care categories.Foster a team culture focused on wellness advocacy, ensuring store employees are passionate about natural products and wellness solutions. Act as the key contact for all store teams on wellness and personal care, providing ongoing training and support to ensure consistency in service and product knowledge across all locations. Laison between brands and stores to elevate education standards.

KEY RESPONSIBILITIES

Customer Wellness Education:

• Train and support store Advisors to educate customers on product knowledge and sale training to promote a wellness-focused customer experience.

Merchandising & Product Management:

• Develop and execute merchandising strategies that highlight natural and specialty wellness products, ensuring they are well-stocked and visually appealing.

Sales Growth & Performance Optimization:

• Drive sales in the vitamins and personal care categories by analyzing trends, optimizing product placement, and implementing strategies to meet sales targets for core brands and overall categories.

Employee Training:

• Develop and lead in-store training programs on product knowledge, customer service, and sales techniques for the wellness categories. Coordinate additional brand education opportunities. Ensure consistency in customer engagement and product recommendations.

Customer Engagement & Loyalty:

• Implement in-store wellness events and educational programs to foster customer engagement, build loyalty, and reinforce the company’s position as the leading retailer for natural wellness products.

Cross-Functional Collaboration:

• Work with purchasing, marketing, and store operations teams to align store activities with the company’s vision, ensuring a cohesive strategy for delivering natural and wellness products.

Trend Monitoring & Product Innovation:

• Stay informed on industry trends in vitamins, supplements, and personal care to introduce innovative products that meet the evolving needs of health-conscious customers.

CORE COMPETENCIES

• Customer Orientation: focused on ensuring all employees provide excellent customer service by ensuring customers (internal and external), feel they are getting what they need and are satisfied with the service they are receiving.
• Excellent Interpersonal & Collaboration Skills – concerned with the team success as well as individual performance; works successfully across all areas of the business, specifically with Store Managers, franchise owners and corporate office staff.
• Visible Leadership Skills – empowers & motivates others to achieve; seeks out and responds effectively to feedback; listens well to others.
• Well-Developed Communication Skills – fosters mutual understanding using solid verbal, written and group presentation skills; able to effectively influence and positively negotiate with others.
• Strong Organizational Skills – ability to prioritize, manage multiple priorities, be resourceful despite competing demands, solid time management skills.
• Professional – is credible, demonstrates integrity, is solution orientated, and decisive by nature.
• Self-Starter – has high energy levels; is positive and enthusiastic.

Subject: Sales & Education Development Manager – Calgary Home Office Based Position.

We kindly request that applicants submit both a cover letter and resume for consideration for the Sales & Education Development Manager position. Please ensure that the job title is included as the subject line of your email. Please email your cover letter and resume to hiring@nutters.com  Only shortlisted candidates will be contacted.

Assistant Manager – Okotoks, Alberta

REPORTS TO: STORE MANAGER

Why does this role exist?  To support the Store Manager to successfully carry out the Mission, with a primary focus on Grocery, Produce, and Bulk Foods departments, by creating a wonderful shopping experience and ensuring a balance of products that are well merchandized.  Secondly, to ensure that staff are well trained, and to manage the store in the absence of the Store Manager.

Core Accountabilities:

Inventory Management:  Responsible for the stores overall inventory by ensuring the store is fully stocked on a regular basis with top/efficient moving products, while reducing and eliminating slow moving and non-moving inventory.  Ensure on-hand integrity of the store through consistent follow-up on SOP’s. Ensure proper purchasing to assist with increasing/maintaining department margin.

Merchandising:  Responsible for the ensuring the store is merchandized effectively by executing the flyer specials, doing end cap planning and set-up, signage and organizing promotional deals.

Staffing & Administration: Review sales and inventory reports with store manager.  Ensure all receiving is completed and up to date prior to stocking and assist with store scheduling.  Guide and train team members to provide high-quality customer service, and support effective teamwork. Consistently review department margins and pricing to ensure the departments continuously meet company goals.

Store Operations: Ensure overall cash operations and handling in the store are in line with operating procedures.  Responsible for scheduling cashiers and all cashier duties.  Ensure successful execution and adherence to store policies and OH&S.

KEY RESPONSIBILITIES

Store Operations:

• In collaboration with the Store Manager, begin each day with a store walk and then determine or delegate team member duties.
• To work with team members to make sure the store is maintained in a clean, neat and organized manner. This applies to both the general retail, produce and bulk sections, tea and coffee section, vitamin, supplement and natural foods, packaging, shipping/receiving and storage areas.
• Finalizing with Store Manager work schedule (ensuring appropriate members are present to operate store, in an efficient manner without compromising customer service).
• To maintain adequate till float/change and to anticipate seasonal and promotional fluctuations.
• Responsible for opening and closing procedures (and ensure other key team members are trained to do this in their absence)
• To prepare daily cash reports and processing of store cash receipts for daily deposit.
• Ensure the team member (public washroom) bathroom is to be kept clean and store cleaning supplies well stocked and organized. As well, to keep the staff lunch area clean and organized daily.

Inventory Management:

• Ensure all products are labeled and correctly priced.
• To ensure seasonal and regular stock is price reduced or cleared before becoming unsaleable (following company guidelines for stock clearance).
• Be proficient in Auto Star Point of Sales and Inventory Management Software, and train staff as required
• Responsible for product and supplies ordering functions and to delegate and monitor these functions with key team members (produce, natural foods, dairy, bulk foods, etc.). Note: Vitamin Manager is responsible for inventory management of the vitamins and personal care products.
• To ensure all pricing information is correctly implemented i.e. price changes, seasonal specials, clear-outs, etc.

Staff Management & Administration:

• Ensuring team members comply with employment policies, i.e., dress code, coffee breaks, parking, etc.Supervising the retail area, including team member supervision, training and performance evaluations.  Will discuss issues or concerns with Store Manager before taking any corrective action.

• Supervision of inventory, shipping/receiving and packaging areas, ensuring that proper stock levels are maintained, minimizing surplus stock and over-ordering; provide assistance as required on unloading freight and that proper procedures are communicated to team members on processing incoming and outgoing shipping documents.
• Run sales reports as specified by head office and Store Manager, complete analysis of reports and react to results of reports as required; in consultations with Store Manager, make changes
• In collaboration with Store Manager, conduct regular scheduled meetings with staff to discuss new products, upcoming promotions, resolve any operating problems, review customer service, to gather ideas, suggestions and input from team members
• Electronically transmitting all necessary sales, pricing and customer data as required by Head Office.

Merchandising & Promotions

• Responsible to work with the team to make sure that the store is well merchandised, signed and properly stocked; and adequately prepared and displayed at the opening and through each business day, i.e., all retail areas and merchandising units are properly faced and displayed.
• Implement franchise and corporate advertising programs as provided by Head Office.
• Implement corporate or store specific merchandising and product variations as directed by the Store Manager and/or requested by head office.
• To provide feedback to staff on promotional or sale results.
• Responsible to ensure there is an adequate till float/change and to anticipate seasonal and promotional fluctuations.

CORE COMPETENCIES

• Customer Orientation – Quickly and effectively solves customer problems; talks to customers (internal or external) to find out what they need and how satisfied they are with what they are getting; ensures store employees provide excellent customer service.
• Solid interpersonal and collaboration skills – Promote teamwork and collaboration with others; maintains interdependent relationships with team members; and, works successfully across all areas of the business.
• Fosters Teamwork – Shares knowledge and skills to accomplish team objectives; supports others to achieve success; recognizes and encourages the behaviors that contribute to teamwork.
• Well-developed communication skills – ensures team members understand work plan, goals and expectations; seeks to understand others and communicates effectively; listens actively and with an open mind; seeks out and responds effectively to feedback; listens well to others. .
• Good organizational skills – understands store and corporate office priorities; can effectively plan the work of self and others; can problem solve effectively.
• Professional – is credible, demonstrates integrity, works with others to solve issues and can makes good decisions
• Self-starter – Identifying what needs to be done and doing it before being asked or before the situation requires it. Demonstrates motivation and encourages it in others.

This is an Alberta-based role, operating from a corporate home-store.

Subject: Assistant Manager – Okotoks Based Position

We kindly request that applicants submit both a cover letter and resume for consideration for the Assistant Manager position. Please ensure that the job title is included as the subject line of your email and you can send your resume and cover letter to  hiring@nutters.com  This is an in-store role, and only shortlisted candidates will be contacted.

Area Manager (Corporate Home-Store Based Role) 

Reports to: Regional Manager {2 Openings Available} 

The Area Manager is a dynamic leader responsible for the operational performance, compliance, and development of corporate Nutters Everyday Naturals locations. This role ensures that corporate Store Managers are equipped and aligned with the Nutters’ Pillars: People Focused, Customer Experience, Product Leadership, and Profitability. The Area Manager will partner with the Regional Manager to drive decision-making while executing corporate strategies and priorities at the store level to deliver exceptional results. This role will collaborate with Home Office partners and liaise with, and support Franchisees as needed.

Core Accountabilities

• Oversee the performance and operational excellence of multiple corporate store locations.
• Ensure compliance with company standards, policies, and applicable regulations.
• Motivate and develop Store Managers, fostering a collaborative and high-performing environment.
• Uphold Nutters Everyday Naturals’ 4 Pillars by being people focused, achieve customer satisfaction, operational efficiencies, and store profitability.
• Act as the key liaison between store-level leadership and the Regional Manager, providing actionable insights and ensuring alignment with organizational goals.

Key Responsibilities

Leadership & Team Development:

Lead and coach corporate Store Managers to drive their teams toward excellence.

Conduct regular one-on-one meetings with store managers to review performance, identify development opportunities, and set goals.

Provide ongoing feedback, guidance, and training to empower Store Managers and their teams, and conduct annual performance evaluations.

Support internal development and partner with Store Managers to build ongoing store succession plans.

Partner with Store Managers to ensure education and product knowledge programs are completed and tracked.

Promote a culture of collaboration, accountability, and continuous improvement across all locations.

Operational Excellence & Compliance:

Oversee day-to-day operations of all assigned stores, ensuring they operate efficiently and align with company standards.

Conduct regular store visits (weekly to bi-annual frequency, typically quarterly) to review operations, assess compliance, and address challenges.

Ensure stores adhere to corporate merchandising, inventory, and operational guidelines.

Monitor and manage compliance with health and safety regulations and company policies.

In-Store Customer Experience:

Champion a “customer-first” approach, ensuring all stores deliver exceptional service and uphold the Nutters Everyday Naturals brand.

Resolve escalated customer concerns in a timely and effective manner.

Partner with Store Managers to develop strategies for enhancing customer satisfaction.

Sales Growth & Profitability:

Analyze store performance metrics, including sales reports and KPIs, to identify opportunities for growth.

Collaborate with Store Managers to implement strategies that align with company goals and drive revenue growth.

Support inventory management practices to ensure optimal and accurate stock levels, minimize shrinkage, and maintain profitability.

Planning, Execution & Collaboration:

Prepare and deliver performance reports to the Regional Manager, providing insights and recommendations.

Partner with the Regional Manager on strategic decision-making and execution plans.

Support Store Managers to strive for excellence with planning, execution and teamwork as a leadership group.

Act as a point of contact between corporate office teams and stores, facilitating communication and aligning on priorities.

Core Competencies

• Customer Orientation: Ensures customers (internal and external) feel valued and receive outstanding service.
• Excellent Interpersonal & Collaboration Skills: Works effectively with Store Managers, Franchise Owners, and corporate team members to achieve collective success.
• Visible Leadership Skills: Empowers and motivates others, responds to feedback, and listens actively.
• Well-Developed Communication Skills: Demonstrates strong verbal, written, and presentation abilities, positively influencing and negotiating with others.
• Strong Organizational Skills: Excels at prioritizing tasks, managing multiple responsibilities, and meeting deadlines despite competing demands.
• Professionalism: Demonstrates credibility, integrity, and a decisive, solution-oriented mindset.
• Self-Starter: Exhibits high energy, enthusiasm, and positivity.

Qualifications

5+ years of retail management experience, overseeing multiple locations.

Proven ability to lead and develop high-performing teams.

Strong operational knowledge of retail environments, ideally within health and wellness or grocery industry.

Excellent communication, organizational, and problem-solving skills.

Willingness to travel regularly within designated territory and meetings as required.

Proficient in technology and Microsoft Office systems to ensure efficient communication and streamlined daily operations.

Working Conditions

This role primarily operates from a corporate home-store and includes visiting store and occasional office-based work environments.

Travel between store locations, home offices in Calgary and Medicine Hat as required. Store visit frequency is based on a quarterly rotation or more often depending on distance and store needs.

Flexible schedule, including occasional evenings and weekends, to meet business demands.

Subject: Area Manager – In-store based

We kindly request that applicants submit both a cover letter and resume for consideration for the Area Manager position. Please ensure that the job title is included as the subject line of your email. Please email your resume and cover letter to hiring@nutters.com  Only shortlisted candidates will be contacted.